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OnTrack Staffing is looking for experienced IT Technicians for Cell phone refurbishing company located in Alliance area of Fort Worth Texas. This is 1st shift position 8:30am-5:00 pm Monday-Friday with mandatory overtime on Saturday as needed. Candidates must be able to work in metal free facility. Please contact Beth Rennecker to schedule onsite interview beth.rennecker@otstaffing.com 972-454-4414.
Position Summary:
The IT Support Tech ensures the continuity of IT services, working in a flexible and fast way to attend the internal customer’s demands. Conducts computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Participates in projects by contributing with technical knowledge in order to consistently provide safe, low cost, fast and reliable solutions.
Essential Duties and Responsibilities:
- Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Oversee the daily performance of computer systems.
- Supporting the roll-out of new applications.
- Provide support to users related to operational systems, applications and hardware.
- Support NPIs (New Products Introduction)
- Working on system troubleshooting
- Control the IT equipment inventory.
- Provide level one assistance for issues related with shop floor control systems.
- Other duties as assigned.
Required Qualifications:
- Degree in computer Science, IT or related field with one year plus of experience as IT support preferred.
- Oracle database SQL experience highly preferred.
- Basic experience with Linux and Windows operational systems.
- Basic experience with in-network cabling, switches and routers.
- Ability to troubleshoot and problem solve.
- Microsoft Office product knowledge.
- Working knowledge and skill of repairing PC’s laptops, printer/scanner setup and maintenance.
- Keep your work area daily, according to the standard of the 5S 's.
- Participate in Lean Manufacturing /EMC Teams and / or FIH key principles on quality, costs, productivity and social responsibility, etc.
- Comply with and enforce the provisions of the System Management Environment, Health and Safety.
- Ensure that policies, procedures and work instructions of your work area are updated and implemented.
- Comply with the annual mandatory training plan.
- Maintain the effectiveness of the Quality Management System according to the applicable standards.
- Ensure that determine and fulfill the requirements according to Customer commitment and regulatory provisions applicable.
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We are proud to be an equal opportunity employer.
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